After taking the month of November off, the Preparedness Policy Advisory Group (PPAG) reconvened its monthly calls on December 10. The work group began by welcoming a new PPAG member, Erin Coker, from the Mobile County Health Department to represent Alabama. The December call included updates and discussion on Ebola, including NACCHO’s response efforts, implementation of the national tiered hospital framework, active and direct active monitoring, plans for returning U.S. Public Health Service officers, and resource considerations. Members also heard from the Rocky Mountain Poison and Drug Center (RMPDC) in Colorado and the Carolinas Poison Control (CPC) on their strategies and lessons learned for using call centers to help support Ebola response efforts. RMPDC provided information on how they are leveraging their existing HELP line, which has been used in several other responses including West Nile Virus and H1N1, to provide information to the public (e.g., FAQs) and help direct potential cases to the appropriate officials. Representatives from the CPC discussed their approach to establishing a call center including algorithm development and routing procedures. The next PPAG call will take place on January 14, 2015.